Quality

Policy

THEM Electrical Installations Ltd are fully committed to a Quality Policy which shall ensure reputable delivery of their products and services defect free and on-time.

The Quality Policy of the Company is:

  • To establish and maintain a Quality Management System which satisfies the requirements of our client’s / customers specific quality requirements.
  • To consistently provide services in a manner which will satisfy Client / customer requirements in all respects and ensure customer satisfaction.
  • To implement appropriate actions to address any risks and opportunities associated with
  • internal / external issues, and to meet the needs and expectations of interested parties.
  • To ensure all Company personnel are fully trained and competent to carry out their assigned task.
  • To strive to continually improve our services provided to Clients/ customers, through the use of this Quality Policy, quality objectives, performance evaluation including audit results,
  • corrective actions and at Management Review.
  • To establish annual quality objectives at strategic and operational levels within the Company,
  • that will be measured and reported upon at the management review meeting.
  • To maintain documented information as objective evidence to demonstrate compliance with the Quality Management System.
  • To control & continually monitor all contracts undertaken.
  • To comply as a minimum with all applicable statutory and regulatory requirements.
  • Embrace a culture of continual improvement throughout the organisation,
  • To review the Quality Management System at planned intervals to ensure it is effective and achieving the stated quality policy.
  • We will Install quality products to manufacturer’s instructions to ensure all guarantee criteria are met.

We are fully committed to the above and actively encourage a similar commitment by company personnel at all levels of the Company.

This Quality Policy is evaluated as part of the overall review of the Quality Management System to ensure its stated objectives are met.

 

Last Edited: 25/08/2024